Explore a new world of opportunities introduced with chatbot software
and scale your business effectively
Reduce costs & errors
Personalize customer journeys and increase engagement
Automate financial services and reduce the load on your front-line
Engage your users and automate customer service at scale
Offer an enhanced learning and teaching experience
Qualify your leads and provide personalized offers
Boost employee engagement and facilitate talent acquisition
Improve citizen's experience with AI-powered solutions
Augment the quality of your customer support, 24/7
Setup and deploy highly-engaging personalized campaigns
Conversational interfaces are versatile and broad in scope. So whenever we begin a project, we always figure out the plan. Your business is not identical to any other business and your bot (or voice app) should reflect that.
This way, we propose a solution that is exactly what you need and produces measurable results.
Our discovery process is largely based on discerning your business’ values and goals. Along this process, we pinpoint potential areas where the bot can deliver actual utility and improve your metrics (whether they are higher sales, reduced customer support overhead or otherwise).
When developing a chatbot we always begin with the design. Not just how it looks, but also how it feels and behaves. That includes its name and appearance, but most importantly its conversational UX.
We consider chatbots not another buzzword, but an articulation of your brand. As a result your bot’s persona should convey your brand, while providing real value to your users.
Unlike any other cookie-cutter solutions out there, a custom-built bot bolsters your brand’s presence and communicates what makes your business unique.
Building a bot is a lot like conducting an orchestra. A lot of moving parts and different instruments have to come together as an ensemble. Those parts don’t always coordinate and oftentimes include legacy systems.
That’s where we come in: think of Enchatted’s dev team as an experienced maestro. For each and every bot, we develop a specialised piece of software that functions as a bridge. Some call it middleware, we call it conductor.
What it really does is that it facilitates every interaction between your bot’s users and your system, whilst making sure that everything works as expected and chats are responsive and smart.
What it seemingly does, is magic!
We have already integrated our chatbot solutions with a lot of services and software apps. In fact, we can integrate with almost anything having an API, adding real-world value to your virtual agent.