Chatbot Testing & Optimisation
For every stage of your chatbot's lifecycle, from development to live operation, we offer you solutions to find out what breaks or makes your chatbot. Identify unexpected output, avoid common conversation flow design pitfalls and holistically improve your chatbot's performance.
Explore some of our core features below.
Easy Bot Connector
Connect your chatbot in 2 simple steps. Our testing capabilities are built to be platform-agnostic, so to support as many chatbot platforms as possible. Currently we support: Facebook, Google Dialogflow, IBM Watson, Wit.ai, Rasa and Amazon Lex. We are constantly adding more platforms!
Build your Test Scripts
You can create your own conversation test scripts or import them in bulk. In case you already have a rich of conversations dataset, we offer you ways to import them to the Enchatted platform.
Write your own test scripts
No need for coding! Use our natural language test builder with simple visualisations of the dialog flow. Simulate chats with your users at no time!
Use our ready-made test templates
Start quickly, get your chatbot tested with our extensive pre-made conversation test scripts! Need custom templates? Ask us!
Rephrasing Engine
Your users will never ask the same thing in the same way. Your testing should reflect that! The rephrasing engine will allow you to broaden the scope of responses your chatbot will provide to your customers by running your tests with automatically generated rephrased & synonym inputs using natural language processing frameworks.
Reporting & Health check for your chatbot, now!
Connect your chatbot, run quick sets of performance tests and get actionable insights via the Reporting dashboard.
See a health check sample report
Continuous Testing
Make sure your chatbot works 24/7 reliably. Schedule ahead of time and trigger automatically sets of conversation tests. Get notified, if errors are found.